SATSTREET INC. Website Disclaimer
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Last Updated: January 2025

IMPORTANT NOTICE: We do not serve clients or entities from the United Kingdom or the United States. If you would like to verify if our services are available in your country, please get in touch with us.
Our services are strictly offered to high net worth companies, professional, accredited, or sophisticated investors. These investors are expected to assess their financial capacity and willingness to handle the risks tied to the services, instruments, assets, or currencies involved. Retail investors are not eligible to access these products. High-risk investments carry the potential for complete loss of capital, so only invest if you're fully prepared for that outcome, with no guarantee of protection if issues arise.

Account Criteria

To use most of our Services, you need to create an account with us.  Your account may hold Digital Assets or a Fiat Balance (“Account”).  To use any of our Services, or to create an Account, you must meet at least the following conditions (“Conditions”):

- if you are an individual, be 18 years or older and a resident of Canada,
- if you are an entity, be duly organized and validly existing under the applicable laws of Canada or a province or territory of Canada, and be acting through an authorized individual who is 18 years or older, 
- have a current and valid email address, mobile phone number, and street address,
- have full power and authority to enter into these Terms without violating any other agreement you have made,
- not have been restricted from using our Services,
- to the best of your knowledge, the funds being used to transact under the Agreement: (i) were not obtained or derived, directly or indirectly, as a result of illegal activities; (ii) are not intended to be used, directly or indirectly, in order to carry out a criminal offence or a terrorist activity or for the benefit of a terrorist group, (iii) are not owned or controlled by a terrorist group; and (iv) are not being tendered on behalf of a person or entity who has not been identified to you. You are not a person or entity identified on a list established under section 83.05 of the Criminal Code (Canada) or in any Regulations made under the United Nations Act (Canada), the Freezing Assets of Corrupt Foreign Officials Act (Canada), the Justice for Victims of Corrupt Foreign Officials Act (Sergei Magnitsky Law) (Canada), the Special Economic Measures Act (Canada) or any other Canadian statutes or regulations which take legislative measures against terrorist financing and against financial dealings with certain sanctioned individuals and entities (collectively, “Canadian AML and Sanctions Legislation”).

In addition, you may be required to comply with additional requirements to open an Account or use the Services in the jurisdiction in which you are located. We will use reasonable efforts to notify you of such additional requirements, but your ability to open an Account and/or use the Services will be subject to those additional requirements whether notice has been provided or not. By making an Account or using the Services, you represent and warrant that you meet all of these Conditions.  If you stop meeting these Conditions, you must immediately notify us and stop using your Account and the Services.  We may require proof that you meet these Conditions.  Even if you meet these Conditions, we may, in our discretion, determine that you are not eligible to have an Account or use the Services.  

You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity, to confirm the above eligibility requirements, to protect you and/or us against fraud or other financial crime, and as we determine may be necessary to facilitate compliance with these Terms and applicable laws.  You understand and agree that we may take action we reasonably deem necessary based on the results of such inquiries, that we have no obligation to inform you of the results of any inquiry and that you expressly waive any obligation we (or are affiliates) may have to take, or advise you of, any possible remedial measures. When we carry out these inquiries, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime agencies and that these agencies may respond to our inquiries in full. 

‍Your Activities  

You agree to, and represent and warrant that you will: 

- not use your Account for the benefit of any person other than you,
- not share your Account or password with anyone else,
- maintain the security of your Account, including by using a strong and unique password for your Account,
- notify us immediately if you discover or suspect any security breaches related to your Account,
- take responsibility for all activities that occur under your Account, and accept all risks of any authorized or unauthorized access to your Account, to the maximum extent permitted under applicable law, and
- provide accurate, complete, truthful, and updated information (including email address, mobile phone number, and street address) at all times when using any Account or Service, including when conducting a Trade, Deposit, and Withdrawal, and when otherwise prompted by any screen displayed within the Services or on our Platform.

We may, in our discretion, determine that it’s necessary or appropriate to temporarily suspend or even terminate your Account.  Please see section 16 below for information on the suspension or termination of an account.

You are solely responsible for all acts and omissions that occur under your Account, and you will be deemed to have made all actions taken using your Account.

Restrictions

You will not:
use Our Content to engage in, pay for, or support any illegal, fraudulent, deceptive, or manipulative conduct, including illegal gambling activities, money-laundering, or terrorist activities
use Our Content in any way or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property rights or other rights of us or any third party, or applicable local, provincial, or federal law or regulation, or that is prohibited by these Terms,remove, delete, alter, or obscure any trademarks, specifications, warranties, or disclaimers, or any intellectual property or proprietary rights notices from Our Content, use, export, reexport or transfer any of Our Content for any purpose prohibited by Canadian or local export or import control laws and regulations,copy, modify, disassemble, decompile, or reverse engineer Our Content (except to the extent such restrictions are prohibited by applicable law),use (except as expressly permitted in these Terms), license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party Our Content in any way,
take any action or use Our Content in any manner that could damage, destroy, disrupt, disable, impair, overburden, or otherwise impede or harm in any manner Our Content, or interfere with any other party’s use of Our Content,
disrupt, interfere with, violate the security of, or attempt to gain unauthorized access to Our Content or any computer network,
bypass, breach, avoid, remove, deactivate, impair, descramble, or otherwise circumvent any security device, protection, or technological measure implemented by us or any of our service providers to protect Our Content,
use any device, software, or routine that interferes with the function of Our Content or transmit in or through Our Content, or use in connection with Our Content, any virus, trojan horse, worm, backdoor, time bomb, malware, or other software or hardware devices designed to permit unauthorized access to, or disable, erase, or otherwise harm, any computer, systems, or software,
access or use Our Content to build or support products or services competitive to our products or services,
use any web scraping, web harvesting, or data extraction methods to extract any data from Our Content,
create, use, operate, or employ any bots, robots, parsers, spiders, scripts, programs, routines, or any other forms of automation to engage in any activity on Our Content,
develop any third-party applications that interact with Our Content without our prior written consent,
use or attempt to use another user’s Account without authorization,
use or attempt to use Our Content for any person other than yourself,
allow access to your Account to any person other than yourself,
provide false, inaccurate, or misleading information in connection with your use of or access to Our Content, or
encourage, permit, or enable any other person or entity to do any of the foregoing.

‍In addition, not all of our Services are available on every Platform or in every location.  You will not attempt to access any Services that are unavailable in your location.

Risks

There are substantial risks associated with using our Services, including conducting Trades.  You should carefully consider whether using our Services is suitable for you in light of your circumstances, knowledge, and financial resources.  These risks can be found on our Risk Statements page, which is incorporated into these Terms by reference, however the list of risks is not complete and cannot list all risks associated with your use of the Services. You acknowledge and agree that your access to and use of the Services, including conducting Trades, is at your own risk, and that we are not liable to you for any losses you incur arising from such risks.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND PLATFORMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.  WE AND OUR AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT RELATING TO OUR SERVICES AND PLATFORMS.  WITHOUT LIMITING THE FOREGOING, WE DISCLAIM THAT OUR SERVICES OR PLATFORMS WILL BE AVAILABLE, ACCURATE, SECURE, USEFUL, UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WITH OUR SERVICES OR PLATFORMS CAN OR WILL BE CORRECTED, OR THAT THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.  WE DO NOT PROVIDE ANY UPTIME GUARANTEES, AND WE MAY DISCONTINUE MAKING OUR SERVICES OR PLATFORMS AVAILABLE TO YOU AT ANY TIME AT OUR SOLE DISCRETION.13. Limitations on LiabilityTO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE, OUR AFFILIATES, NOR OUR OR OUR AFFILIATES’ OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS WILL BE LIABLE WITH RESPECT TO ANY CLAIM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, RELATED IN ANY WAY TO THESE TERMS,  OUR SERVICES OR OUR PLATFORMS FOR (1) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA AND (2) TO THE EXTENT NOT ALREADY EXCLUDED, ANY AMOUNTS EXCEEDING $100 CANADIAN DOLLARS. 

Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, and our or our affiliates’ officers, directors, members, employees, and agents, from any claim, demand, action, damage, loss, cost, or expense (including reasonable attorneys’ fees) relating to (1) your use of our Services or Platform, (2) your violation of these Terms, (3) your infringement, misappropriation, or violation of the rights of any other person or entity, (4) any content, materials, or information (in any form or medium) that you submit, post, upload, provide, contribute, or make available (or authorize or instruct us to do so) through the Services or Platform, and (5) any Feedback.  If you are obligated to indemnify us, we have the right to control any action if we want and you cannot settle any action without our consent, unless the settlement is only for money damages which you entirely pay.

Dispute Resolution; Applicable Law
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You and Satstreet Inc. agree to notify each other in writing of any dispute arising from, connected with, or relating to these Terms or your use of the Services within 30 days of when it arises. Notice to Satstreet must be sent to info@satstreet.com. You and Satstreet further agree to attempt informal resolution prior to any formal demand or legal proceeding. Our Dispute Resolution Policy can be found here:
https://satstreet.com/services/dispute-resolution-policy

Suspension; Termination; Discontinuance

We can, at any time and without liability or prior notice to you: 
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- modify or discontinue our Services or Platform (or any parts of them),
- suspend, restrict, or terminate your access to our Services or Platform, 
- suspend, restrict, or delete your Account, any information related to your account, or any content you post to the Services or Platform, or
- reject any Deposit, Withdrawal, Trade, or other transaction or use of the Service.

If we terminate your Account, we will contact you to return any Digital Assets in your Account to you and/or will instruct any Designated Financial Institution to Redeem your Fiat Balances, except in each case if you owe us any Fees or if we believe you have committed fraud, negligence, or other misconduct.  If you are inactive for a protracted period and we are unable to return any Digital Assets or Redeem Fiat Balances in your Account to your designated Financial Account, then we may be required to report and remit such Digital Assets and/or Fiat Balances in accordance with any applicable provincial unclaimed property laws. Provincial unclaimed property law may require liquidation of the Digital Assets held in your Account. 

Legal Disclosures

We are required by law to make certain disclosures in connection with our Services and Platform.  These legal disclosures can be found on our Legal Disclosures page, which is incorporated into these Terms by reference.  Certain legal disclosures may be jurisdiction-specific.  You acknowledge that you have read, understand, and agree to the legal disclosures applicable to you.We maintain licenses and registrations in certain jurisdictions to provide you our Services. These licenses or registrations may impact our provision and your use of our Services depending on where you live or are domiciled.  Our Legal Disclosures page contains information on such licenses (or lack thereof) to the extent required by certain jurisdictions.

Personal Data

Please read our Privacy Notice for information about how we collect, use, and share your personal information.  Our Privacy Notice is incorporated into these Terms by reference.

Notices

You agree that we may electronically provide you all communications, agreements, documents, receipts, notices, tax forms, and disclosures (“Communications”) in connection with your Account or use of our Services. You agree that we may provide Communications to you by posting them on our Services or Platform, by emailing them to you at the email address you provide, or by sending an SMS or text message to a mobile phone number that you provide. Your carrier’s normal messaging, data, and other rates and fees may apply to any mobile Communications  you should retain copies of all Communications for your records.To access and retain electronic Communications, you will need a computer with an Internet connection that has a current web browser with cookies enabled and sufficient storage space, 128-bit encryption, and a current and valid email address and mobile phone number on file with us. For certain Communications, such as tax forms we will need to send to you, you will also need software to view PDF files.You may withdraw your consent to receive electronic Communications by sending a withdrawal notice to info@satstreet.com.  If you do, we may suspend or terminate your use of our Services.  Any withdrawal of consent to receive electronic Communications will act as your affirmation that your street address on file with us is current, and any Communications we are required to provide to you may be sent in paper form to that physical address.If you would like a paper copy of any Communication, you may request one within 30 days after we provided it to you electronically by contacting our support at info@satstreet.com. For us to send paper copies to you, you must have a current street address on file with us. Any request for a paper copy of a Communication is limited to that individual piece of Communication and will not affect your consent to receive all other Communications electronically. We may charge you fees for any paper copies of Communications.You are solely responsible for keeping your email address, mobile phone number, and street address on file with us up to date.  You can update your email address, mobile phone number or street address at any time by logging into your Account or by sending such information to info@satstreet.com.  If we send you a Communication but you do not receive it because such information is incorrect, our ability to contact you at the email address or mobile phone number is blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you whether or not you actually received it.  If you use a spam filter that blocks or reroutes emails, you must add us to your email address book so that you can receive Communications.  If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by us are returned, we may deem your account to be inactive, and you may not be able to use our Services until we receive a valid, working email address or mobile phone number from you.

General

Force Majeure.  

We are not responsible or liable for any error, delay, loss, or damage arising from any event beyond our reasonable control (each, a “Force Majeure Event”).  Force Majeure Events include flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labour dispute, accident, action of government, communications, power failure, or equipment or software malfunction.  

Waiver.  

If we do not exercise a right under these Terms, we are not waiving such right.

Enforceability. 

If any provision of these Terms is invalid or unenforceable, such provision will be deemed severed from these Terms, but such invalidity or unenforceability will not affect any other part of these Terms and the rest of these Terms will remain in full force and effect; provided, however, that if any such invalid or unenforceable provision can be modified so as to be valid and enforceable as a matter of law, then such provision is not deemed severed from these Terms and instead is deemed to have been modified so as to be valid and enforceable to the maximum extent permitted by law.   

Assignment.  

You cannot assign or transfer any right or obligation under these Terms without our prior written consent.  We can assign or transfer any right or obligation under these Terms, in whole or in part, without your consent, subject to compliance with applicable securities law. In addition, if we are acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we’ve collected from you as part of such merger, acquisition, sale, or other change of control.

Interpretation.  

In these Terms, (1) “or” is inclusive, (2) “including” or “such as” are not words of limitation, (3) headings are only for your convenience, (4) unless otherwise indicated, a section reference in the main body of these Terms is a reference to a section in the main body of these Terms, and (5) the “Summary of Satstreet.com Canadian Terms of Service” and any definitions provided only for informational purposes are provided only for your convenience, is not legally binding, and does not affect the interpretation of these Terms.

Relationship

We do not provide investment or tax advice, including in connection with your use of the Services.  You agree not to rely upon any statement or content on our Services or Platform, or that is otherwise attributed to us, as a recommendation, advice, or guidance regarding trades, investments, tax, or any other similar issues.  We also are not acting as your bank, broker, intermediary, agent, advisor, or as your fiduciary in any capacity, including with respect to the Services.Nothing in these Terms will be deemed to or is intended to be deemed to, nor will it, cause you and us to be treated as partners, joint venturers, or otherwise as joint associates for profit.